Please ensure that you have all the relevant documentation with you prior to collecting your vehicle:
- Driving license (both parts)
- Major Credit Card
- Passport
- Two other forms of ID, which must have your address on it (utility bill, bank statement, phone
bill, Council Tax, mortgage or rent accommodation confirmation etc) and all of these must be within the last three months.
A security deposit is required on a credit card (cash or cheque is not acceptable) although cash or cheque is acceptable for payment for the actual hire.
Vehicle Rental Standards
Upon arrival at your destination your vehicle will be readily available to rent. Your vehicle will have been fully valeted and all the necessary vehicle checks will have been carried out. Contact telephone numbers for breakdown assistance can be found in the glove box of your vehicle. Should you not be fully satisfied please ensure you inform a member of staff who will be happy to address the situation prior to you leaving the location.
Pre-rental Car Inspection
You will be given a pre-rental inspection form, which you are required to sign. This document should detail any minor scratches/dents that may already be present on the vehicle. It is very important that you check the vehicle prior to acceptance and highlight any damage that has not already been noted on the form. You should be aware that if any new damage is found upon return of the vehicle you (the customer) are held liable.
Like every vehicle we put our name on, Vans 4 Rent vans are regularly maintained, serviced and inspected for top performance and reliability. Driving a Vans 4 Rent van isn't difficult, but it's not the same as renting or driving a car.
Before you take it on the road, make sure your rear or side cargo door is securely locked
Adjust your left and right rear-view mirrors to let you see as much of the road as you can
If the van is equipped with power lift gates, carefully check the instructions for operating before when loading or unloading the vehicle.
Once you've started your van trip, follow these safe-driving tips:
Vans are significantly taller than cars
Note clearance signs at bridges & overpasses
Be careful of drive-through canopies
Watch for low-hanging tree limbs, power and telephone lines
You are liable for any overhead damage, even when collision damage insurance has been purchased.
Vans are longer and wider than cars and have a wider turning radius
Because vans have a higher centre of gravity than cars and tip easier, take turns slower
Vans are heavier than cars and need more braking distance
Obey restrictions and rules for commercial vehicles
Exercise caution before changing lanes and use turn signals
Avoid abrupt manoeuvres
Use a spotter behind you when backing up your van
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